Cookie Policy

Rich Palms Casino is committed to being clear about how cookies and similar technologies are used on this website. This Cookie Policy explains what cookies are, why they are used, the types of cookies that may be stored on your device, and the choices you have to manage them.

This policy applies to the Rich Palms Casino website, including pages connected to account access, customer support, promotions, and our Rich Palms Casino review. It is designed to help you understand how information is collected when you browse the site.

What Cookies Really Do on This Site

Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They help the site recognize your device, remember certain preferences, and support features that make the website work properly.

Cookies can be temporary, meaning they expire when you close your browser, or persistent, meaning they stay on your device for a set period or until you delete them. Some cookies are set directly by Rich Palms Casino, while others may be placed by trusted third-party service providers that support site features, analytics, security, or content delivery.

Cookies do not usually give us direct access to personal files on your device. However, depending on how they are used, they may be linked to information associated with your account or browsing activity.

Why Cookies Matter for Security, Speed, and User Experience

Cookies support a wide range of site functions. Some are strictly necessary to keep the website secure and operational, while others help us understand how visitors use the site so we can improve performance and usability.

These technologies may be used to keep users signed in during a session, remember language or region preferences, protect login areas, prevent fraud, measure page performance, and identify technical errors. They may also help us present content that is more relevant to your interests, including bonus pages, banking information, or game categories.

In short, cookies help make the website faster, safer, and easier to use.

The Key Types of Cookies You May Encounter

Different cookies serve different purposes. Below is a plain-language breakdown of the main categories that may be used on this website.

Essential Cookies That Keep the Website Running

Essential cookies are necessary for the basic operation of the site. Without them, important services may not function properly.

These cookies may be used to support secure logins, account authentication, page navigation, fraud prevention, traffic routing, and access to protected areas of the website. They also help maintain session stability while you move between pages.

Because these cookies are required for core website functions, they typically cannot be turned off through our cookie tools. If you block them in your browser, parts of the site may stop working.

Functional Cookies That Remember Your Preferences

Functional cookies allow the site to remember choices you make and provide a more personalized experience. For example, they may store your language preference, help keep forms partially completed, or remember display settings.

These cookies can make future visits more convenient by reducing the need to enter the same information again. If disabled, some personalized features may no longer be available, but the website may still work at a basic level.

Performance and Analytics Cookies That Help Us Improve

Performance cookies collect information about how visitors use the site. This may include which pages are visited most often, how long users stay on a page, whether users receive error messages, and how they move through the site.

We use this information to improve load times, fix weak points in navigation, test design updates, and understand what content is most useful. These cookies generally collect aggregated or pseudonymous information, rather than directly identifying individual users.

Marketing Cookies and Advertising Technologies

Marketing cookies may be used to measure the effectiveness of campaigns, limit repeated ads, and show promotions that are more relevant to your browsing behavior. They may also help track whether you arrived at the site through an affiliate, partner, or advertisement.

These cookies can be set by us or by third-party advertising and measurement partners. If you disable them, you may still see ads, but they may be less relevant to your interests.

Similar Technologies We May Also Use

In addition to cookies, we may use related technologies such as pixels, tags, web beacons, scripts, and local storage. These tools often perform similar functions, such as tracking site usage, measuring campaign performance, or remembering user settings.

For simplicity, this policy refers to all of these technologies as “cookies” unless a different explanation is needed.

Third-Party Cookies You Should Know About

Some services on the website may rely on third-party providers. These providers may place cookies or similar technologies on your device when you interact with our content or use specific site features.

Examples may include analytics providers, security and fraud detection partners, live chat tools, payment service integrations, content delivery services, and marketing or affiliate tracking platforms. These third parties may process information according to their own privacy and cookie policies.

Rich Palms Casino may also use service providers tied to customer support and account communications. If you use live chat, contact support by email at support@richpalms.com, or call +1-855-2798-143, related service systems may use technical cookies needed to operate those features.

How Consent Works on Our Website

When required by applicable law, we will request your consent before placing non-essential cookies on your device. This usually happens through a cookie banner or preference center when you first visit the site.

You may be able to accept all cookies, reject non-essential cookies, or customize your settings by category. Your preferences can usually be updated later through the cookie settings tool available on the website, where offered.

Please note that essential cookies do not generally require consent because they are necessary for the website to function.

How to Manage, Disable, or Delete Cookies

You can control cookies in several ways. Most web browsers allow you to block, restrict, or delete cookies through their settings menus. You can usually find these controls under sections such as “Privacy,” “Security,” or “Site Settings.”

If you choose to disable cookies, some parts of the website may not perform as intended. For example, you may need to re-enter preferences, some pages may load less efficiently, secure account features may not function correctly, and certain promotions or forms may not display properly.

You can also delete cookies already stored on your device. Doing so may reset saved settings and sign you out of active sessions.

Browser controls vary, but commonly include the ability to: disable all cookies, block third-party cookies only, delete existing cookies, clear browsing data when you close the browser, and allow cookies from selected websites.

If you use multiple devices or browsers, you may need to update your settings on each one separately.

What Happens If You Refuse Cookies

Refusing non-essential cookies will not necessarily prevent you from visiting the website, but your experience may be more limited. Some content may be less tailored to your interests, certain tools may not remember your choices, and site improvements based on analytics may become harder for us to make.

If you block essential cookies through your browser, key areas of the website may become unavailable, including functions related to account login, session security, and transaction processing.

Data Protection and Cookie-Related Information

Information collected through cookies may, in some cases, qualify as personal data under applicable privacy laws if it can be linked to you directly or indirectly. When that happens, we handle that information in line with our broader privacy and data protection practices.

We take reasonable technical and organizational measures to safeguard information collected through cookies, especially where cookies support authentication, fraud prevention, or account protection.

How Long Cookies Stay on Your Device

The storage period for cookies depends on their purpose. Session cookies generally expire when you close your browser. Persistent cookies remain for a longer period, which may range from days to months, unless you delete them earlier.

Where possible, we aim to keep cookie retention periods appropriate to the purpose for which they are used.

Policy Changes and Important Updates

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, third-party services, or how the website operates. When we make updates, the revised version will be posted on this page with the latest effective date.

You should review this page from time to time so you stay informed about how cookies are being used.

Effective date: July 14, 2026.

Questions About Privacy or Cookie Use

If you have questions about this Cookie Policy, how cookies are used on the website, or how your information is handled, you can contact Rich Palms Casino through the available support channels.

Email: support@richpalms.com

Phone: +1-855-2798-143

Live chat and FAQ support may also be available through the website. By continuing to use the site with your selected settings, you acknowledge that you have read and understood this Cookie Policy.